Secretaries perform administrative duties/clerical activities using office software and operating other office equipment.

Secretaries perform some or all of the following duties:

Prepare correspondence, invoices, presentations, brochures, publications, reports and related material from shorthand, machine dictation and handwritten copy using computers;

Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations;

Schedule and confirm appointments and meetings of employer;

Order office supplies and maintain inventory;

Answer telephone and electronic enquiries and relay telephone calls and messages;

Set up and maintain manual and computerized information filing systems;

Determine and establish office procedures;

Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person;

Record and prepare minutes of meetings;

Arrange travel schedules and make reservations;

May compile data, statistics and other information and may conduct research;

May organize conferences;

May supervise and train other staff in procedures and in use of current software.

Administrative Secretary
Secretary
Stenographer