| Field of Study: | Computer and Information Sciences and Support Services, Other
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| Description: | Torbram College of Business, Technology & Healthcare provides IT Help Desk course which explores the essential knowledge to serve as a help desk technician, which is a vital part of the IT workforce. Organizations rely on help desk technicians to work up-to-date with technologies smoothly. In this role, you will provide technical support and troubleshooting services to end-users who need assistance with their software or hardware devices. Therefore, communication skills, problem-solving, and troubleshooting skills hold great importance while fulfilling this role. This course focuses on increasing these essential skill set among students. This course is ideal for methodical problem-solvers with an aptitude for learning and quickly adapting new skills. |