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| | Help Desk Support Analyst | | |
| | ChangeRemoveSave | Add | Add |
| School | Academy of Learning Career College - Alberta | | |
| Location | Various Cities, AB, Canada | | |
| School Type | Career College | | |
| School Size | | | |
| Degree | Diploma | | |
| Honours | | | |
| Co-op | | | |
| Length | 50 Week(s) | | |
| Entry Grade (%)* | | | |
| Prerequisites | | | |
| Prerequisites Notes | Applicants are required to have Grade 12 or equivalent or Mature Student Status. | | |
| Cost | | | |
| Scholarships | | | |
| Description | This program provides students with the necessary skill and knowledge to support users of computer systems and software applications. It provides in-depth knowledge on evaluating, configuring, and troubleshooting communications hardware, software, and operating systems. This program also introduces the skills necessary to effectively provide remote customer support, and deal with issues Customer Service Help Desk may encounter on the job when addressing customer requirements. This program prepares the student for several industry certifications. These are: CompTIA A+ certification and Microsoft Windows 7 certifications.
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| Next Steps | | | |
*We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.