The Personal Support Worker (PSW) program prepares graduates to provide supportive care to individuals across their lifespan by assisting them with their activities of daily living, including clients experiencing cognitive impairment, physical disability, and mental health challenges.

The range of services provided by Personal Support Workers depend upon the individual needs of each person they support and may include personal care such as dressing, personal hygiene, mobility and other routine activities of living in accordance with the Regulated Health Professions Act, home management such as shopping, light house cleaning and meal preparation, family responsibilities such as routine care giving to children and assisting with social and recreational activities.

As front line workers, Personal Support Workers must develop a broad range of abilities beyond dexterity skills. They must provide not only for the comfort, safety and well-being of their clients, but also demonstrate sensitivity and respect for those in their care. The attitude, abilities and approach of the PSW are critical to the well-being and health of the people they support.