Medical secretaries perform administrative duties/clerical activities in doctor's offices, clinics, and hospitals using office software and operating other office equipment.

Medical secretaries perform some or all of the following duties:

Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients;

Prepare, key in, edit, and proofread medical records, reports, articles, case histories and correspondence from machine dictation, shorthand and handwritten notes using computers;

Interview patients in order to complete forms, documents and case histories;

Complete insurance and other claim forms;

Initiate and maintain confidential medical files and records;

Prepare financial statements and billing procedures;

Order supplies and maintain inventory;
Determine and establish office procedures and routines;

May supervise and train other staff in procedures and in use of current software.

Medical Secretary
Medical Stenographer
Secretary
Ward Secretary